Privacy Policy

Track Solution Ltd  is committed to protecting the privacy and personal data of our clients, partners, students, travelers, and website users. This Privacy Policy explains how we collect, use, store, share, and protect personal data in compliance with the UK GDPR, EU GDPR, and other applicable data protection laws.

Scope of Services

This policy applies to personal data processed in relation to:

• International student recruitment and university placement
• Travel agency services
• Visa application and immigration support
• Website usage and professional communications

Personal Data We Collect

We may collect and process the following categories of personal data:

• Identity information: name, date of birth, nationality, passport details
• Contact information: email address, phone number, residential address
• Education & professional information: academic records, qualifications, CVs
• Travel & immigration data: visa documents, travel history, itineraries
• Financial information: payment details (processed securely via third parties)
• Technical data: IP address, browser type, website usage data

We only collect data that is relevant, necessary, and lawful for our services.

 Lawful Basis for Processing

We process personal data under one or more of the following legal bases:

• Consent provided by the individual
• Performance of a contract or pre-contractual steps
• Legal and regulatory obligations
• Legitimate business interests, where appropriate and lawful

How We Use Personal Data

Personal data is used to:

• Provide recruitment, placement, travel, and visa support services
• Liaise with universities, educational institutions, embassies, and travel providers
• Process applications and documentation accurately
• Communicate service updates and respond to inquiries
• Meet legal, regulatory, and partner compliance requirements

Data Sharing & International Transfers

We may share personal data with:

• University and education partners
• Government authorities, embassies, and visa centers
• Airlines, accommodation providers, and travel partners
• Professional service providers (IT, legal, compliance)

Where data is transferred internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses or equivalent protections.

Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure. Access to data is limited to authorized personnel only.

Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal and regulatory obligations.

Your Data Protection Rights

Under GDPR and applicable laws, individuals have the right to:

• Access their personal data
• Request correction or deletion
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability
• Lodge a complaint with a data protection authority

Cookies & Website Analytics

Our website may use cookies to improve user experience and analyze site performance. Users can manage cookie preferences through their browser settings.

Updates to This Policy

We may update this Privacy Policy periodically to reflect legal, regulatory, or operational changes. The latest version will always be available on our website.

Contact Us

For privacy-related inquiries or data requests, please contact:
Track Solution Ltd
Email: info@tracksolutionsltd.co.uk